QualityMentors Blog

This blog is a membership based discussion forum on Project Management, Software Quality, CMMI® for development, ISMS and associated subjects. It provides a common platform for our training participants and others to share views and obtain expert opinion on issues related to above subjects. Also, it is used by QualityMentors training participants to upload their personal details in a secured manner in line to the guidelines laid down in ISO/IEC 17024:2003. This blog draws its strength from its members who are welcome to share professional and personal experiences, comments, articles and reference links to make it a preferred knowledge repository for their collective use. It encourages fact based decision making as an success enabler for projects in member organizations.

Monthly Archives: September 2016

Roles & Responsibilities to satisfy ISO 9001:2015 requirements


One of my friends Shikha Bahadur wanted me to throw some light on this subject. ISO 9001:2015 clause 5.3 sets the responsibility on the top management to ensure roles & responsibilities are assigned, communicated and understood by all in the organization.

One of the ways to achieve this requirement is evolving a RACI (Responsibility, Authority, to be Consulted, to be Informed) matrix. A sample is attached for your reference which can be modified to suit your organizational requirements…RACI

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