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One of my friends Shikha Bahadur wanted me to throw some light on this subject. ISO 9001:2015 clause 5.3 sets the responsibility on the top management to ensure roles & responsibilities are assigned, communicated and understood by all in the organization.
One of the ways to achieve this requirement is evolving a RACI (Responsibility, Authority, to be Consulted, to be Informed) matrix. A sample is attached for your reference which can be modified to suit your organizational requirements…RACI